Privacy

Your information is safe at Catalyst Bank

Rev. 6/23/2022

Catalyst Bank’s Privacy Disclosure

Adobe Reader is required to view and print PDF documents that appear on this page. To download this program for free, visit the Adobe website.

Why?

Financial companies choose how they share your personal information. Federal law gives
consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Account balances
  • Payment history
  • Transaction history
  • Transaction or loss history
  • Mortgage rates and payments

When you are no longer a customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Catalyst Bank chooses to share; and whether you can limit this sharing.

What We Do

Reasons we can share your personal information
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes - to offer our products and services to you No We don't share
For joint marketing with other financial companies No We don't share
For our affiliates’ everyday business purposes - information about your transactions and experiences No We don't share
For our affiliates’ everyday business purposes - information about your creditworthiness No We don't share
For nonaffiliates to market to you No We don't share

How does Catalyst Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does Catalyst Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Apply for a loan
  • Provide account information
  • Pay us by check
  • Make a wire transfer

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why Can't I Limit All Sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.

Catalyst Bank has no affiliates.

Nonaffiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.

Catalyst Bank does not share with nonaffiliates so they can market to you.

Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Catalyst Bank doesn’t jointly market.

Accent Lines

Important contact Information

Main Bank Number:
337-948-3033

Email:
Support@Catalystbank.com

Telebanc:
855-948-4400

Branch Contact Numbers:

Lafayette - 337-279-5900
Opelousas - 337-948-3033
Harry Guilbeau - 337-678-4111
Port Barre - 337-585-2301
Carencro - 337-520-2281
Eunice - 337-457-8196

Lost or Stolen Debit Card:
800-472-3272

Lost or Stolen MasterCard:
800-556-5678

Scroll to Top