Privacy
Your information is safe at Catalyst Bank
Rev. 6/23/2022
Catalyst Bank’s Privacy Disclosure
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Why?
Financial companies choose how they share your personal information. Federal law gives
consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number
- Account balances
- Payment history
- Transaction history
- Transaction or loss history
- Mortgage rates and payments
When you are no longer a customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Catalyst Bank chooses to share; and whether you can limit this sharing.
What We Do
| Reasons we can share your personal information | ||
|---|---|---|
| For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes - to offer our products and services to you | No | We don't share |
| For joint marketing with other financial companies | No | We don't share |
| For our affiliates’ everyday business purposes - information about your transactions and experiences | No | We don't share |
| For our affiliates’ everyday business purposes - information about your creditworthiness | No | We don't share |
| For nonaffiliates to market to you | No | We don't share |
How does Catalyst Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does Catalyst Bank collect my personal information?
We collect your personal information, for example, when you
- Open an account
- Apply for a loan
- Provide account information
- Pay us by check
- Make a wire transfer
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why Can't I Limit All Sharing?
Federal law gives you the right to limit only
- Sharing for affiliates’ everyday business purposes – information about your creditworthiness
- Affiliates from using your information to market to you
- Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
Catalyst Bank has no affiliates.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
Catalyst Bank does not share with nonaffiliates so they can market to you.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Catalyst Bank doesn’t jointly market.
Important contact Information
Email:
[email protected]
Telebanc:
855-948-4400
Branch Contact Numbers:
Lafayette - 337-279-5900
Opelousas - 337-948-3033
Harry Guilbeau - 337-678-4111
Port Barre - 337-585-2301
Carencro - 337-520-2281
Eunice - 337-457-8196
Lost or Stolen Debit Card:
800-472-3272
Lost or Stolen MasterCard:
800-556-5678