Consumer tools

  • Reorder Checks
  • AnnualCreditReport**: Fight identity theft by monitoring and reviewing your credit report. You may request your free credit report online, request your report by phone or request your report through the mail.
  • Mortgage Calculator**: Calculate monthly payments, find out total interest to be paid, amortizations schedule, total payments, and much more…

Consumer Resources

  • Emergency Preparedness Resources
  • Civil Rights Notice
  • Cyberattacks Brochure: Cyber-Terrorism Tactics…and How They Could Affect You
  • Office of the Comptroller of the Currency (OCC)**: Ensuring fair access and equal treatment to national bank customers is a fundamental part of the OCC’s mission. OCC bank examiners evaluate compliance with consumer laws and regulations, and the agency takes enforcement actions when necessary. OCC customer service representatives assist national bank customers with questions and complaints, and the agency provides advisories and public service announcements to help consumers understand their rights, banking rules, and the risks associated with products and practices.
  • Money Smart**: Money Smart is a comprehensive financial education curriculum designed to help low- and moderate-income individuals outside the financial mainstream enhance their financial skills and create positive banking relationships.
  • Federal Trade Commission (FTC)**: The Federal Trade Commission (FTC) is the nation’s consumer protection agency. The FTC works to prevent fraudulent, deceptive and unfair business practices in the marketplace.
  • Federal Deposit Insurance Corporation (FDIC)**: Find resources provided by the FDIC to educate and protect consumers, revitalize communities, and promote compliance with the Community Reinvestment Act and fair lending laws.

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Important Contact Information

Branch Contact Numbers:

Lafayette – 337-279-5900

Opelousas – 337-948-3033

Harry Guilbeau – 337-678-4111

Port Barre – 337-585-2301

Carencro – 337-520-2281

Eunice – 337-457-8196

Lost or Stolen Debit Card:

855-948-4400

Lost or Stolen MasterCard:

800-556-5678